Date: Wednesday, July 29th at noon pacific / 3:00pm eastern

The key to effective communication is not *what* you are saying – it is *how* you are saying it. As an Online Business Manager you are effectively the hub of your client’s business – and your ability to communicate effectively and professionally can mean the difference between harmonious progress or potential conflict and headaches. It is essential that you learn how to have the challenging conversations that you will have from time to time in business, be it with the business owner, your team or customers.

In this session, we will discuss the Online Business Manager’s ‘secret weapon’ of communication – the Coaching Approach. When you understand the basics of taking a coaching approach in your communications you truly become a powerful force in your client’s business, with the ability to take potentially upsetting or explosive situations and turn them into opportunities for growth and change.

Our expert for this Member-Only call is Andrea Lee, Co-Founder of the International Association of Online Business Managers. Since the launch of her first business in 1997 Andrea has run multiple businesses of her own as well as helped businesses around the world reach six and seven figure financial success while creating lives rich with meaning and laughter. Andrea mentors, teaches, coaches and writes from her home in the Comox Valley, British Columbia and is at work on her next new book entitled “How I Wonder… Thought Leadership in a Noisy World.”

Call-in information for live call is on your member login page. Missed the live call? Get the audio download on your member login page within 48 hours. If you do not have your password, e-mail us at support@obmconnect.com

If you are not an IAOBM member yet, find out more about IAOBM Membership Benefits by clicking here: http://www.obmconnect.com/membership-benefits